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Windows XP Frequently Asked Questions (FAQ)

Blank window on desktop
Problem:

A blank window sits on my desktop and has no function. I can move it around but I can't delete it. When I reboot my system, it reappears.

Possible Solutions:

[1] Try running your up to date virus scanner and spyware scanners.

Recommended Scanners:

AVG 7.0 Anti-Virus
Ad-aware SE Spyware
Spybot Search & Destroy Spyware
CWShredder Spyware

[2] Try deleting this from SafeMode.

If the above recommendations do not resolve this issue, try this MSKB article:

http://support.microsoft.com/?­id=kb;en-us;Q320081

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