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Windows XP Frequently Asked Questions (FAQ)

Help and Support link in Start Menu not working

If you are trying to access the Help and Support Center via a link in the Start Menu but an error message that states: "Cannot find helpctr.exe" is produced. This quite possibly is an App Paths issue. To restore the App Paths value for helpctr.exe, download the following Registry fix:

Help Center Reg App Path Fix

Instructions for use:

  1. Download the above registry file to your desktop.
  2. Double click the Registry file
  3. Select Run
  4. Merge the file with your registry.

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