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Question:
When I try to access the Administrative Tools in the Start Menu, the menu is
empty. What could cause this and how can I restore them?
Answer:
Either the shell folder path for the Administrative Tools folder has somehow
been reset incorrectly or the Administrative Tools were deleted accidentally.
To restore the
Administrative Tools menu list, follow the
directions below:
1. Be sure to make a backup copy of your registry prior to making any changes.
2. Go to Start>> Run. Type in: regedit [Enter] or click OK.
3. Navigate to the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell
Folders
4. If listed, right click and delete the registry entry titled: Common
Administrative Tools
5. Navigate again, to the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell
Folders
6. Again, if listed, right click and delete the registry entry titled: Common
Administrative Tools.
7. Exit the Windows Registry and restart Windows.
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