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Windows XP Frequently Asked Questions (FAQ)
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Windows
XP Will Not Start |
Problem:
2 weeks ago my computer was turned off for the night and when we tried to turn
it back on the next day the computer brings us to the login page. When I click
the user I want, the computer restarts. I have contacted Dell and was told it
was not a hardware issue. The hardware tested fine.
Answer:
It sounds like some of the system
files may be corrupted. Please follow the procedures outlined below to let XP
restore all system files.
- Start the Operating System
from the CD-ROM
- When the computer starts
from the CD, the system checks your hardware and then prompts you to select
one of the following options:
- To set up Windows XP now,
press ENTER.
- To repair a Windows XP
installation using Recovery Console, press R.
- To quit Setup without
installing Windows XP, press F3.
- Press ENTER.
- Press F8 to accept the
Licensing Agreement.
- A box lists your current
Windows XP installation, and then the system prompts you to select one of
the following options:
- To repair the selected
Windows XP installation, press R.
- To continue installing a
fresh copy of Windows XP without repairing, press ESC.
- Press R to start the
automatic repair process.
Note: After repairing Windows
XP, you may need re-download all updates.
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