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In Control Panel> System> Device Manager, click
+ at CDRom and click on your CDRom drive. Click properties, settings, and
uncheck DMA. [Top] |
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This occurs when the registry is damaged. Go to Start/Run, type this command and hit enter: If you use IE4, type: regsvr32.exe /i shdocvw.dll If you use IE5, type: regsvr32.exe /i shdoc401.dll [Top] |
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Open and Explore are grayed out when right clicking the start button. |
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When this occurs, the most likely cause is that drives are being hidden.
Open TweakUI to
the "My Computer" tab and ensure each drive has a check mark next
to it.. This should take affect immediately. [Top] |
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You will need some software help. Directory Snoop is freeware that is not terribly easy to use; however, the “price” is right. Recover4All is modestly priced shareware that is easy to use. The demo model will only recover very small files. Both are available at: http://www.zdnet.com/swlib/ Lost & Found is commercial software that will recover data as long as the drive will spin. It will recover files from clobbered partitions and partitions that were formatted. The demo model can be downloaded and while it will show what files can recovered, retrieval of files is not possible until the product is purchased. Get it at:
http://www.powerquest.com [Top] |
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If the computer has any version of Internet Explorer 4, click Start, then Run, and type: regsvr32.exe /i shdocvw.dll If the computer has Internet Explorer 5, click Start, then Run, and type: regsvr32.exe /i shdoc401.dll You may also want to examine the following MS Knowledge Base article: http://support.microsoft.com/support/kb/articles/q192/5/73.asp If the above did not solve your issue, try using the Internet Explorer Repair Tool. This will work on versions IE5 and higher. To use the Internet Explorer Repair tool:
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Reinstall wow32.dll in Windows/System.
Here it is: wow32.dll [Top] |
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Err Msg: Your Computer Does Not Have Enough Free Memory to Defrag the Drive |
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SYMPTOMS: When you attempt to run Disk
Defragmenter (Defrag.exe) or ScanDisk (Scandskw.exe), you may receive one of
the following error messages:
Your computer does not have enough free memory to defrag the drive. Quit one or more programs. ID# Defrag009 ScanDisk could not continue because your computer does not have enough available memory. --------------------------------------------------- The information in this article applies to: Microsoft Windows 98 Microsoft Works for the Macintosh, versions 2.0, 2.1, 2.5 Microsoft Windows 98 Second Edition Microsoft Windows Millennium Edition --------------------------------------------------- CAUSE: This issue can occur if you are running Windows on a hard disk that is larger than 8 gigabytes (GB) in size and has a cluster size less than 8 kilobytes (KB). This configuration may be created if you use a third-party disk tool to create a partition on a hard disk that is larger than 8 (GB) in size and has a cluster size less than 8 KB. RESOLUTION: To resolve this issue, contact the manufacturer of the third-party hard disk tool to inquire about a possible update to the software that resolves this issue. MORE INFORMATION: The standard FAT32 cluster size of 4,096 bytes only applies for hard disks smaller than 8 GB. The third-party hard disk tool may change the cluster size to 4,096 bytes per allocation unit. The default cluster sizes are listed in the following table. Hard disk size Cluster size ---------------------------------------------------- 512 MB to 8 GB 4 KB 8 GB to 16 GB 8 KB 16 GB and larger 16 KB [Top] |
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Computer Hangs
After Windows Logo Screen Is Displayed
The information in this article applies to:
Microsoft Windows 98 Microsoft Windows 95 SYMPTOMS: When you start Windows, your computer may stop responding (hang) after the Windows logo screen is displayed. NOTE: Windows 95 may start properly if you press the F8 key when you see the "Starting Windows 95" message, choose Step-By-Step Confirmation from the Startup menu, and then press Y at each prompt. In Windows 98, press and hold CTRL. CAUSE: This problem may be caused by either of the following situations: An anti-virus program warning screen may be hidden behind the Windows logo screen. This problem occurs if Windows is loading an anti- virus program from the Autoexec.bat file to automatically check for a virus. The anti-virus program detects that the Command.com file has changed as a result of the Windows installation and pauses the system to inform you and receive further instructions. The display adapter installed in your computer is not properly handling the video mode switching that occurs when the Windows logo screen is displayed. This video mode switching does not occur when you choose Step-By-Step Confirmation from the Startup menu, because the Windows logo screen is not displayed. This problem is known to occur with the following display adapters: ATI Graphics Ultra Pro (Mach32) RESOLUTION: To determine whether anti-virus software is running, press the ESC key to close the Windows logo screen. If anti-virus software is running, you may be able to access it from this screen. Choose the option that allows the program to update any affected files. This prevents the pause from occurring when you start Windows in the future. If no anti-virus software is running, use one of the following options to determine whether disabling the logo screen will resolve the problem: Add the following line to the [Options] section of the Msdos.sys file in the root folder of the physical boot drive: Logo=0 This method permanently prevents the logo screen from being displayed. For information about how to edit the Msdos.sys file, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q118579 TITLE : Contents of the Windows Msdos.sys File Press the ESC key when you see the "Starting Windows 95" message. This method must be used each time you start Windows 95. Press the F8 key when you see the "Starting Windows 95" message, choose Step-By-Step Confirmation from the Startup menu, and then press Y at each prompt. This method must be used each time you start Windows 95. If disabling the logo screen resolves the problem, contact the manufacturer of your display adapter for additional information about this problem. You may be able to reconfigure the display adapter so that the problem does not occur when the Windows Logo screen is displayed. MORE INFORMATION: The following anti-virus programs may seem to cause the computer to stop responding after the Windows logo screen is displayed: Microsoft Anti-Virus Norton Anti-Virus Central Point Anti-Virus The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. [Top] |
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My computer says that I am missing "Program.exe" where can I go to download it? |
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There is no such thing as Program.exe. The error
message indicates that your Win95/98 File Associations for the attempted
function are not correct.
You can get to Win95/98 File Associations via:
Start, Settings, Folder Options, File Types To set (or reset) IE for viewing JPG, GIF, or HTML files, select the file type, then Edit, Open, Edit. The settings are: Application Used...: "C:\Program Files\Microsoft Internet\iexplore.exe" -nohome (your path to iexplore.exe may be different, adjust as necessary) Use DDE: (check mark) DDE Message: "file:%1",,-1,,,,, Application: IExplore DDE Application Not Running: (leave this entry blank) Topic: WWW_OpenURL Note: The DDE settings apply when the browser is already open. The syntax is very fussy. A misplaced comma or extra space will cause problems. [Top] |
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How do I change a two-partition drive to a one-partition drive? |
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Simplest solution:
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If you find that your fax won't work after an upgrade
from Windows 95 to Windows 98, this may be caused by a critical DLL file that
Microsoft Fax uses to send and receive faxes has become corrupt. Here's
a possible remedy for this problem:
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My system is running very slowly and my system resources are low. |
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As you continue to add software and hardware,
you will notice that your Windows application will begin to slow.
There are many ways to keep your system running smoothly.
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If you're running out of disk space, there are many
things that you can try to gain back a little space while prolonging a
hardware upgrade. These tips are also great for clearing out a little
clutter.
A good trick is to go to Start> Find Filers or Folders> Select the "Advanced" tab. You can now search for files that are over 50MB or larger. Then you can make a determination whether you need that file any longer. [Top] |
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The external keyboard on my laptop won't recognize certain keys |
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This is a very common problem. The fix
is to install the proper drivers to recognize the extended keys on your
external keyboard. Consult your manufactures web site. [Top] |
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Performing a successful
Defragmentation:
This feature is located at "Start",
"Programs", "Accessories", "System tools",
"Disk Defragmenter". Please read the paragraph below "performing
a successful ScanDisk" prior to using the "defrag"
feature. Follow the instructions on turning off the programs running
in the background, emptying the recycle bin and removing the screen saver
and background. Just like the "ScanDisk" feature, all
programs running in the background need to be turned off or the defrag will
not complete. It can get stuck and have to start over if some kind of
change is made to the hard drive during the defragmenting process. A
ScanDisk needs to be performed prior to a defrag or you could defragment
files that have errors. Use this feature monthly and save time waiting
for it to complete. The more fragmented, the longer the defrag.
There are those systems that are so heavily fragmented that this feature
will not work. If yours is one of these, try performing a defrag in
"safe mode". See "booting options for
Windows 95", or "booting options for Windows
98".
NOTE: If you are
having trouble getting the defrag to complete even after following the
instructions above, ensure that your anti-virus software is turned off and
that anti-virus protection is disabled in your BIOS. See "Entering
BIOS".
Performing a successful
ScanDisk:
This feature is located at "Start",
"Programs", "Accessories", "System tools",
"ScanDisk". Here's how to use it:
[Top] |
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This is a known bug in Windows 98. The reason
this may be happening is due to a drive letter being in lower case instead
of upper case in the SYSTEM.INI. Here is how this can be fixed:
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Xmlparse.dll is a file commonly found in AOL software,
and in particular their instant messenger program - AIM. It is also found in
ICQ. The error is occurring because one of these programs is loading as part
of the startup group (both of these do that by default during their
setup).
Try reinstalling the applicable software, as the
file may have become corrupt in some fashion (or just uninstall it if you no
longer use it).
See MS Knowledge Base Article: http://support.microsoft.com/default.aspx?scid=KB;EN-US;q312493 Or download it here: http://www.5starsupport.com/info/dll.htm [Top] |
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This error message is caused by any of the following possibilities: Non bootable CD or diskette in drive. Boot option setup improperly. The command.com, msdos.sys, io.sys or drvspace.bin is missing or corrupted. Bad hard drive (Notice I’ve left the bad news for last at #4 because we want to do everything else first to see if there is any other reason for the error message). Let’s go through the solutions one by one: Non bootable CD or diskette in drive. It is possible that the computer may be attempting to boot from a device other then your hard drive. Verify that no floppy diskette or CD is in the computer. A simple one, but you’d be surprised at how many people forget to take out disks. J Boot option setup improperly. Verify that within CMOS the boot options are setup properly. Restart your computer; when it says “Hit delete key to enter setup”, hit the “Del” key. Make sure that your CMOS is setup to look for the operating system in the best manner. I recommend that the boot options be similar to: 1. Floppy 2. Hard Drive 3. CD-ROM 4. Network (if you have one) The command.com, msdos.sys, io.sys or drvspace.bin is missing or corrupted. Use your bootable floppy diskette with sys.com on it. The MS-DOS diskette, Windows 95, or Windows 98 diskette will also work. 1. Boot from the floppy diskette and get to a A:\> prompt. Submitted by: Jonathan Carr [Top] |
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This apparently happens when
your IE Temporary Internet Files cache becomes stuffed. In IE, go to
Tools>Internet Options and on the "General" tab click the
button marked "Delete Files" under the heading "Temporary
Internet Files"
Another possibility: If you are on AOL: under AOL settings, click on Internet Web Options. From there click on Browser Options. Lastly, Click on "Never compress graphics" [Top] |
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The information in this section applies to:
SYMPTOMS: [Top] |
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The information in this section applies to:
SYMPTOMSWhen you start your Windows 98-based computer, your desktop icons may be missing, and a menu may be missing if you right-click the desktop. Also, if you click Show Desktop, you may receive the following error message:
This operation has been
cancelled due to restrictions in effect on this computer. Please contact
your system administrator.
CAUSEThis behavior can occur if Policy Editor's "Hide All Items On Desktop" policy is enabled.RESOLUTIONTo resolve this issue, disable the "Hide All Items On Desktop" policy. To do so, use the following steps:NOTE: If your computer is on a network, you may be unable to perform the following steps because of policies your system administrator has enabled. Microsoft recommends you contact your system administrator before you try this procedure.
[Top] |
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Blank Desktop or Illegal Operations Error Message After You Install Internet Explorer |
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The information in this article
applies to:
SYMPTOMSThe Microsoft Windows Explorer shell may not load (leaving you with a blank desktop), or you may receive the following error message when you restart your computer after you install Internet Explorer 5.0 or later:
This program has performed
an illegal operation and will be shut down. If the problem persists,
contact the program vendor.
When you click Details, you
receive the following message, where filename is either the
Explorer.exe or Shdocvw.dll file:
Explorer caused an invalid
page fault in module filename
CAUSEThis behavior can occur if any of the following conditions are true:
WORKAROUNDNOTE: If you believe that the Pretty Park virus or any other virus infects your computer, do not use the following steps. Instead, obtain an up-to-date version of an antivirus utility and scan your computer with the program.For additional information about the Pretty Park virus, click the article number below to view the article in the Microsoft Knowledge Base: 250931 You Are Unable to Start a Program with an .exe File Extension If you are certain that your computer does not have a virus, use the following steps to work around the problem:
[Top] |
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CLEANMGR caused an invalid page fault in kernel32.DLL at o177:bff7b2fc |
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When I run disk cleanup
it seems to do what it is supposed to but then an error message comes up-
cleanmgr caused an invalid page fault in kernel32.DLL at o177:bff7b2fc. I
then click to close the box and go on without incident.
The likely cause appears to be something else that is also
running at the same time as Disk Cleanup. I cannot find any references that identify a specific item as causing the error - just
that closing everything but Explorer and Systray usually lets Disk Cleanup run without the error happening. [Top] |
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One of the following methods
should help with this issue:
[Top] |
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SYMPTOMS:When you try to start Windows 95/98, you may receive one of the following error messages and be returned to the MS-DOS prompt:
CAUSE:This issue can occur if the Win.com file is missing or damaged. Check the file to see if it is the correct size:
RESOLUTION:Create a new Win.com file by extracting the Win.cnf file from your Windows disks or CD-ROM to the Windows folder, and then renaming it to Win.com. To do so, follow these steps:
MORE INFORMATION:If the Win.com file is too small, you receive the first error message listed above. If the Win.com file is too large, you receive the second error message. If the Win.com file is missing, you receive the third error message.Taken from: Microsoft Knowledge Base Article - 136630 [Top] |
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System crashes and screen freezes
can occur for many different reasons. Most of the time they are related to either low system resources or conflicts with programs running on your system.
If the problem started after the installation of a certain program, that is
most likely your problem. Below, you will find some troubleshooting steps that may help
to remedy this.
[Top] |
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Problem:
I was working on my laptop and it just shut off. I thought it was because the charger was not plugged in all the way (that has happened before), but it was plugged in. I then disconnected it from the computer, the charger has a green light on it and when I plug it in the computer it starts flashing and will not power up the computer. I can not get it to turn on at all. Solution: How long has it been since you replaced the battery? Most
laptops have a safety feature built in that prevents them from turning on if the battery
has a bad cell, which it might if the battery is more than two years old, or has been stored somewhere in extreme temperature, hit with a hammer, or
otherwise abused. Most computer stores will be willing to do a load test to make sure the battery is bad before they order a replacement. [Top] |
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If standby unsuccessfully
enters standby more then two times Windows will prompt the user to remove
this feature if the user says yes to disable the feature, Windows will
remove this option from the shutdown dialog box.
[Top] |
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| OLEACC.DLL Missing | ||||||
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If you get you get a "OLEACC.DLL
Missing" error, follow the below steps: 1. Click Start, and then click Run. 2. In the Open box, type SFC, and then click OK. 3. In the System File Checker dialog box, click Extract one file from installation disk. 4. In the Specify the system file you would like to restore dialog box, type Oleacc.dll, and then click Start. 5. In the Restore from box, type D:\win98, where D is your computer's CD-ROM or DVD-ROM drive. 6. In the Save file in box, type C:\windows\system, and then click OK. 7. In the Extract File dialog box, click OK. 8. In System File Checker, click Close. 9. Restart your computer. [Top] |
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Required File Missing or Corrupt: C:\windows\system\vmm32.vxd |
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Go to Start>> Run. Type in: sfc
[Enter] This will open the System File Checker. Once in there select "Extract one file from the installation disk" and type vmm32.vxd in the box below. Then hit Start. Depending on your setup, you might need to have your W9x CD available. <>If this error message appears after installing Windows 98: This is usually caused by the computer booting the hard drive rather than the CD, you will need to change the boot order in the system BIOS. When it sees the hard drive, it is loading the remnants of a Win9x installation (which point to files that are no longer there). [Top] |
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