Question:
When trying to install software using my DVD-Drive, I insert the disk in to the
drive and it just spins and does nothing else. I then get an error message:
"Only part of a ReadProcessMemory or WriteProcessMemory request was completed."
What could be causing this and how can I fix it?
Answer:
The error message is caused from Windows trying to use a transfer mode that your
CD/DVD drive cannot recognize.
A more common error message that is seen when this issue arises is:
"The request could not be performed because of an I/O device error."
However, both error messages yield the same solution.
To resolve this issue, you will need to change the transfer mode in your IDE
channel properties. Here's how:
- Go to Start
- Right click My Computer
- Select Manage from the resulting menu
- In the Computer Management window, select
Device Manager
- In the right pane, click to expand IDE ATA/ATAPI
controllers
- Identify your CD/DVD drive in the expanded
menu and right click the appropriate drive
- Select Properties
- In the Properties windows, click the
Advanced Settings tab
- In the Transfer Mode box that represents
your CD/DVD drive (typically Device 1), open the drop down menu and select
PIO Only
- Click OK and exit all windows.
If this does not resolve your issue, then you
will need to go back using the above procedure and change the Device 1 in step
#9 back to "DMA if available". Then, change Device 0 to "PIO Only" in the
Transfer Mode box.
Device 0: Primary IDE Channel
Device 1: Secondary IDE Channel
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