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Windows XP Frequently Asked Questions (FAQ)

Access Denied: Error Message - Windows Update

Network policy settings prevent you from using Windows Update to download and install updates on your computer. If you believe you have received this message in error, please check with your system administrator.

For Windows XP Pro:

Start/Run/gpedit.msc. User Configuration/Administrative Templates/Windows Components/Windows Update. In the right pane, double click, Remove access to all Windows Update Features and set it to disabled.

For Windows XP Home Edition:

Start/Run/Regedit

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\
Policies\WindowsUpdate

Locate the value in the right pane called DisableWindowsUpdateAccess. Double click this entry and change the value to 0 (zero) or right click it and select Delete.

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