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Windows XP Frequently Asked Questions (FAQ)

16 bit Windows Subsystem Error
Error Message:

"C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose "Close" to terminate the application."

Solution:

Go to Start>> Run, type in: cmd  [Enter]

In the resulting command prompt window, copy the following:

c:\windows\repair\autoexec.nt c:\windows\system32
c:\windows\repair\config.nt c:\windows\system32 

You will need to press Enter after each line. Try to run your program. The issue should be resolved. Additional troubleshooting information can be found in the MSKB articles listed below:

Error message when you install or start an MS-DOS or 16-bit Windows-based program
http://support.microsoft.com/?kbid=324767

How to Troubleshoot 16-Bit Windows Programs in Windows XP
http://support.microsoft.com/d­efault.aspx?scid=kb;en-us;3144­95

How to use the Program Compatibility Wizard in Windows XP
http://support.microsoft.com/d­efault.aspx?scid=kb;en-us;3247­67

Additional Action: 

The likely cause of this error message is a Trojan virus infection. The Trojan is thought to be: TrojanDownloader.Win32.Dia.a

Be sure to update all of your spyware/anti-virus scanners and run complete system scans.

Recommended Scanners:

AVG 7.0 Anti-Virus
Ad-aware SE Spyware
Spybot Search & Destroy Spyware
CWShredder Spyware

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