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Outlook Express Frequently Asked Questions (FAQ)

 

OE won't switch identities

There's now a fix available. An Overview of the Cumulative Update for Outlook Express 6.0 SP-1.  
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q331923

I'm keeping the workarounds (below) published for those of you that do not care to download the fix.

  1. I think you'll find that the problem was caused by installing SP1.  The workaround is to uncheck the "use this identity as default" box under "Manage Identities", and get prompted for which identity to use every time you start.  
  2. Another workaround is to hit the F1 key before switching identities.  This will bring up the Outlook Express' "Help" window.  With this window minimized, you can switch identities to your hearts content.

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