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Symptom:
When the mail is highlighted
and deleted, a copy would go into the deleted folder but the original would
stay in the inbox.
Possible Solution:
This behavior can occur if
the Deleted Items folder is damaged. Move all messages you want to keep out
of the Deleted Items folder and into another mail folder. Close OE, then
delete the file "Deleted Items.dbx" in your Identity's store folder. OE will
create a new one when it is reopened.
To find where your data
files are stored, go to Tools>> Options>> Maintenance>> Store Folder and see
where OE is keeping its data files.
Note: Deleted
Items.dbx is a hidden file on XP. In order to find this file you will need
to be able to see hidden files.
Go to Start>> My Computer>> Tools>> Folder Options>> View. Under the "Hidden
files and folders" folder, click inside the "Show hidden files and folders"
option.
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