[ardine]

Hallo ,

Recently my Homepage got hijacked, my computer has spyware, malware, unwanted tools etc. Just few days ago it came back to its original homepage after i knew how to fixed it from 5 Star Support (now im still fixing it). But since my computer got problems, now i lost the facility to open image by using Windows Picture and Fax Viewer. The facility to set picture as my desktop background is also gone. I didnt know why, is it one of the effect of having files infected by those spywares, unwanted tools etc?

What should i do now to get them back...? Anyone please help.

Thanks...

[1069]

Hi Ardine,

I found this which may fix your problem:

Start > Run > ....type in ...cmd (hit enter)

To readd image preview, type and hit enter
regsvr32 shimgvw.dll

To readd media preview, type and hit enter
regsvr32 shmedia.dll

[TJolly]

Hello ardine

Are you saying that your machine is still infected?

Have you tried using system restore and rolling back to when everything was ok?

[ardine]

Hi Tjolly,

My computer is actually still infected and now im fixing it even though some of the infected files are still on my computer. I just dont know why the Windows Picture and Fax viewer and set picture as desktop background are gone since i got my computer infected...

thanks...

[ardine]

Thanks a lot for helping me...Now i got back those facilities that was missing...

I really appreciate it...

[TJolly]

Hi

I'm presuming system restore fixed the problem yes/no?

Do you want assistance with the infection?